Privacy policy

Maine aapke saare updates apply kar diye hain. "ISKIN" ka naam, payment gateways (Cashfree, PayU, COD), shipping partners (Shiprocket), aur children's data policy (under 14) sab kuch perfectly update ho gaya hai. Naya contact detail bhi add kar diya gaya hai.

Yahan aapki final, updated Privacy Policy hai:

Privacy Policy for ISKIN

Last Updated: June 20, 2026

ISKIN operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Our store is powered by Shopify. By using our Services, you agree to the data practices described in this policy.

If there is any conflict between our Terms of Service and this Privacy Policy, this document will control regarding your personal information.

1. Information We Collect

We only collect information that is necessary to provide you with a curated and secure shopping experience. "Personal information" refers to any data that can identify or be linked to you.

Data Category Examples of Information Collected
Contact Details Name, billing/shipping address, phone number, and email.
Financial Data Credit/debit card numbers, transaction details, and payment confirmations.
Account Info Username, password, security questions, and account preferences.
Transaction Data Browsing history, cart additions, purchases, returns, and exchanges.
Communications Messages, emails, and inquiries sent to our customer support.
Device & Usage IP address, browser type, interaction with our website, and navigation paths.

2. How We Collect Your Data

We gather your personal information from the following sources:

  • Directly from You: When creating an account, making a purchase, or contacting us.

  • Automatically: Through cookies and tracking technologies when navigating our store.

  • Third Parties: From service providers (like Shopify) and our marketing partners.

3. How We Use Your Information

We process your data for the following legitimate business purposes:

  • Providing Services: Fulfilling orders, processing payments, managing your account, handling returns, and tailoring product recommendations. Payment methods available on the Services may include Cashfree, PayU and Cash on Delivery (COD), depending on availability and customer location.

  • Marketing & Advertising: Sending promotional emails and showing targeted ads based on your previous interactions. We may occasionally send promotional emails, offers, newsletters, and product updates. Users may unsubscribe at any time.

  • Security & Fraud Prevention: Verifying accounts, ensuring safe transactions, and protecting against malicious activity.

  • Communication: Providing customer support and responding to your queries effectively.

  • Legal Compliance: Adhering to applicable laws, enforcing our terms, and responding to legal requests.

4. Disclosing Your Information

We do not sell your personal data. However, we may share it with specific third parties to operate our business smoothly:

  • Service Providers: With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing through Cashfree and PayU, data analytics, customer support, cloud storage, fulfillment, shipping through Shiprocket and associated courier partners).

  • Marketing Partners: To provide personalized advertising based on your online activity.

  • Corporate Affiliates: Within our corporate group for operational purposes.

  • Legal Authorities: To comply with subpoenas, search warrants, bankruptcy proceedings, or to protect our legal rights.

5. Important Details & User Rights

Shopify's Role

Our store is hosted on Shopify. They process your data to help run our business and improve their platform. Information you submit will be transmitted to Shopify and may be shared globally. To learn more about how Shopify handles your data, please review the Shopify Consumer Privacy Policy.

Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party platforms. Please review their independent privacy policies.

Security and Retention

While we implement strong security measures, no digital system is 100% secure. Please avoid sending sensitive information via unsecured channels. We retain your data only as long as necessary to fulfill orders, maintain your account, resolve disputes, or comply with legal obligations.

Children's Privacy

The Services are not intended to be used by individuals under 14 years of age, and we do not knowingly collect personal information from children under 14 years of age. If you are a parent or guardian and believe your child has provided us with personal info, please contact us immediately for deletion. As of the Effective Date of this Privacy Policy, we do not knowingly share or sell personal information of individuals under 14 years of age.

6. Your Privacy Rights

Depending on your location, you have the following rights regarding your data:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Correct: Ask us to update or fix inaccurate information.

  • Right to Delete: Request the removal of your personal data.

  • Right to Portability: Transfer your data to another service provider.

  • Right to Opt-Out: Unsubscribe from promotional communications at any time (you will still receive essential order updates).

We will never discriminate against you for exercising these rights. We may need to verify your identity before processing your request.

7. International Transfers & Policy Changes

International Transfers: Your data may be transferred, stored, and processed outside your home country. We rely on recognized legal mechanisms (such as Standard Contractual Clauses) to ensure your data remains protected during international transfers.

Changes to This Policy: We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy here and update the "Last Updated" date.

8. Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

ISKIN

  • Email: iskin.connect@gmail.com

  • Phone: +91 9685994227

  • Website: iskin.store

  • Business Address: Station Road, Burhanpur